Spare Parts
The consequences of lost production can be immense. Production throughput can suffer as a result of breakdowns. And breakdowns can be severely aggravated if spare parts are not on-hand. The parts themselves can also impact Plant uptime, if they are of poor quality.
Roytec appreciates the key role that spare parts play in maximizing Plant uptime and equipment reliability. A dedicated Spare Parts department is ready to provide the support you need, to help you get your Plant running reliably.
Trust Roytec to meet your spare parts needs!
Spare Parts Features
Details:
Full Service
Scoping the Part
Delivery
Regional Advantage
Quality
Stock Levels
Holistic Operations
A full spare parts service!
Spare parts represent a vital component of Roytec’s global operations. Designing and delivering a Roytec separation machine is only the beginning of the journey. Assisting the customer in a lifetime of successful operations is what builds Roytec credibility, and keeps our customers coming back.
The Spare Parts department is on track to process more than 1,000 spares orders for 2024, and is growing in strength and capability.
Roytec takes pride in offering a full spare parts service, and strives to provide:
- a comprehensive portfolio of every single possible spare part which could be required on existing Roytec machines
- comprehensive spare parts coverage across non-Roytec separation machines
- accurate scoping of spare parts, to ensure right-first-time delivery
- local representation and global coverage
- spare parts of the highest reputation and quality
- partnerships in optimizing spare parts operations
- holistic technical help across your spare parts operations
Roytec can assist you in achieving effective operations!
Scoping the correct spare part
Identifying parts on Roytec machines
You’ve raised an order for a spare part. Your part takes shape in the manufacturing queue and journeys around the world to reach your Plant. When it arrives, it passes through your receiving channels. Frontline staff stop the machine and prep it for a safe change-out. They draw the part from your stores, and take it to the point of installation – only to unwrap it and find it is not the right part!
How do you know you have ordered the right part? What assurance and controls do you have, to ensure that what you have ordered is exactly what was originally supplied with the machine?
Roytec keeps track of every single piece of equipment sold. As the Original Equipment Manufacturer (OEM), Roytec will refer to the original designs and drawings. You can therefore trust that Roytec will know exactly which part your machine has been supplied with. Enquiries for spare parts are related back to both the original manufacturing drawings, as well as historical order records, to cross-reference and validate that the parts being quoted are exactly right for your Roytec machine.
Roytec is able to drill down to the specific part, and provide assurance that the replacement part is compatible with the original design.
Identifying parts on non-Roytec machines
With extensive industry experience, Roytec’s team of field Sales & Services Engineers, working together with the Aftermarket Spares experts, can assist you in identifying, measuring and scoping replacement spare parts for your non-Roytec separation machine.
With expertise in the components employed across the genre of separation machines, Roytec will be able to provide accurate scoping for quality spare parts across all makes and models.
Experience in scoping spare parts
Roytec has a demonstrated competence of scoping and supplying spare parts across more than 500 existing Roytec installations. With a success rate of > 99%, the dedicated Aftermarket Spares experts provide a safe pair-of-hands in ensuring your spare parts complement your reliability objectives.
Getting the spare parts into your hands
Roytec insists on employing quality components on all new machines. Buy-out components (such as instrumentation, drives and lubricants) are sourced from vendors who have a reputation for global presence and consistency of quality. Fabricated components (such as framework, platework and machine mechanisms) are made in facilities with significant capacity, and a proven manufacturing discipline.
This extensive international network of providers and partners ensures that Roytec is able to source the spare parts you need – wherever you are in the world.
You’ve placed an order for your spare parts… but the site where they are needed is tucked away in a remote corner of the continent.
Fear not: Roytec has decades of experience in getting your spare parts to anywhere you need them!
In times of breakdown, when spares are needed urgently, a rush order can be prioritised. Roytec will help you to get your Plant up-and-running again as quickly as possible.
A Regional Advantage
Local Presence
In order to be close to customers, Roytec Global has established a presence on 6 continents. This local presence provides a benefit to customers, as Roytec provides a spare parts service which is aligned to your regional needs. Talking to an agent in your own language and time-zone is also a benefit.
The capability to receive and store spare parts at regional facilities, closer to the point-of-use, provides for quicker leadtimes, consolidating of shipments and cost-saving.
Local Knowledge
Roytec has placed special attention on ensuring compliance with local trading requirements. For example, localization legislation, trading or operating requirements, regional insurance, and compliance with international best practice in areas such as labour practices, trade practices and tax practices.
Roytec prides itself on ethical and compliant operations in all transactions across all regions.
Quality is Non-Negotiable
The Right Level of Spare Parts Stock
Stock-holding requirements differ from site to site. Factors which carry an influence will include:
- the criticality of the spare part to your site’s operations
- how often the spare part is employed across the site
- the expected lifespan of the spare part
- logistical constraints, such as the lead-time in manufacturing the spare part, and the distance and complexity of the supply chain, in delivering the spare part to site
Roytec’s understanding of the above parameters (across the full range of spare parts) allows for the development of an intelligent and customized spare parts strategy.
With the right stock parameters, the generation of a spare parts budget becomes a realistic exercise. Accurate spare parts budgets are an important component in managing operational finances.
Carrying of your own spare parts stock comes with a cost and a risk. Roytec, in alignment with an accurate spare parts strategy, can take your spares operations to a higher level of maturity. This would involve sharing in the stock-holding of spare parts, such that Roytec is able to administer your spare parts across a wider portfolio of sites, as well as save on shipping costs through consolidating of orders.
Roytec can also provide a spare parts management service, in helping you to establish good store-keeping disciplines. This service would include routine stock-counts and monitoring spare parts consumption.
In recognizing the high costs involved in Plant downtime, Roytec invests in keeping stock of a select portfolio of critical spare parts.
These spare parts are usually both critical in application (with little or no process redundancy), and have lengthy manufacturing- and logistics- time-frames.
Contact Roytec to discuss which parts are classified as critical, and how Roytec can help you in ensuring parts availability on your critical assets.
Spares as a Component of Holistic Operations
Running an operational facility is a complex undertaking. ‘Spare parts’ is so much more than just having ‘the right part at the right time’. Other important factors in the web of operational complexity include:
- maintaining a balance in resources tied up in spare parts inventory
- establishing a holistic management of spare parts, through sharing of costs and risks across operations
- creating access to spare parts, without compromising security in storage
- dealing with spares obsolescence and redundancy
- correct installation of the spare parts
- warranty management
- spares refurbishment (or ‘rotables’) as an effective cost-saving alternative to simply replacing
Roytec has a range of experts who are capable of visiting site, providing technical support, and advising on effective spare parts operations.
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